Due to COVID and government guidance we are required to run our flu clinics very differently this year. You will be invited to book an appointment via letter or a specific text from the practice.. Please follow the instructions on the letter carefully. Please book your appointment on-line, or if you cannot do this please telephone our dedicated phone line 0115 9376781 between 10am-1pm daily. Please do not contact the main switch board to book your appointment. You will only be able to book if you have received a letter. If you have not yet received a letter yet please do not contact the surgery. You will be sent one over the coming weeks.
Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.
FLU Frequently Asked Questions
How will clinics be held during Covid-19?
Due to social distancing restrictions our clinics will be held by appointment only this year. Please also note the below guide whilst attending for your appointment.
• Please wear a face mask / face covering (we cannot provide masks)
• Please arrive on time for your booked appointment.
• Please come alone where possible
• Your temperature will be taken before you enter the building
• Due to social distancing regulations clinics will be held on both the ground floor and first floor
Why do I need to arrive on time for my appointment?
Social distancing regulations require us to minimise the number of patients in the building at any given time. Arriving on time helps our clinics to run smoothly and limits patients having to wait outside for their appointment.
Will I still be seen for my flu vaccination if I arrive late?
If you arrive late you may not be seen for your vaccination and may be asked to rebook at a later date.
Where can I wait if I arrive early for my appointment?
Patients will need to wait outside until they are invited in for their appointment. If you arrive early you will be asked to come back at your appointment time.
What should I wear?
Please wear a short sleeved top if possible. You will be asked to remove outer layers of clothing before you see the clinician.
What if I cannot attend on the available dates?
If you cannot make any of the flu clinics, please check for clinics online or contact reception after the 12th October.
My partner / spouse /carer have not had a letter?
Due to the Covid-19 pandemic we are having to hold our clinics differently this year. All eligible patients will receive a letter in due course. If they have not yet received a letter they should not attend the clinics until invited. If a patient does not have an appointment booked they will not be given a flu vaccination.
Will the pharmacy be open?
KMP pharmacy will be open their usual opening times during flu clinics. Due to social distancing regulations the pharmacy are also required to minimise the number of customers in the building at any given time. During the flu clinics they may ask patients to come back at a less busy time. If possible, please avoid collecting your medication on these dates.
My question has not been answered in this document, who can I contact with my flu query?
We will be running a dedicated Flu helpline on 01159 376 781 open Monday – Friday 10am-1pm.
Due to the Coronavirus our pharmacy opening times have altered to the following times:
Monday – Friday 8am-8.30pm
We apologise for any inconvenience caused.
If you would like to book or cancel your appointment or order your repeat prescription online, please ask the receptionist for details, (more…)
We aim to provide high quality medical care, encourage good health and help you to make decisions about your own well-being.
Village Health Group
In the last week we have officially merged with East Leake Medical Group to become Village Health Group. Although we are in the middle of a pandemic, the merger had to go ahead for contractual reasons- but as patients you will not notice any differences to the services we provide other than those that have already happened due to coronavirus. Your GPs and nurses haven’t changed, and you don’t have to travel to Keyworth to see a health professional. In the coming months, we will be working behind the scenes to develop and improve the practice following the merger, and we’ll keep you updated of any changes as we go along.
Keyworth Medical Practice and East Leake Medical Group are planning to merge in April 2020
The demands on GP services are increasing and it’s getting to harder to do all the things that our patients and the NHS want. Larger practices are more able to meet these challenges because they can:
• Improve resilience by being able to share knowledge, work, staff, and training resources.
• Create efficiencies by doing things once for all practices sites, for example administrative work and inspections.
• Share staff, and create more opportunities for existing staff to develop their career and so offer more and better services to patients.
• Take advantage of opportunities to take on new work and contracts that aren’t possible for smaller businesses.
What does this mean for patients?
• In the short term you won’t notice many changes as we’ll be working on the administration side of merger
• We intend to be able to increase the range of services and access to clinical advice we can provide to our patients in the coming months and years as a result of merging
• You won’t have to travel to East Leake Medical Group practices to access appointments that you currently have at Keyworth
• You may have a choice to do this in future- for many people are already seeing GPs and nurses in the evenings at Keyworth and Wilford offered through the Rushcliffe Improving Access service.
What’s next and how do I have my say?
• We will be holding a public meeting on Wednesday 20th November from 6.45pm-8pm at the Village Hall in Keyworth. Address as follows: Village Hall, Elm Ave, Keyworth, Nottingham NG12 5AN.
• You can write to the practice or email us at [email protected]
• You can e-mail our Patient Participation Group at [email protected]
As a Rushcliffe patient you can now access routine appointments in the evenings and at weekends. These appointments are best suited for things that will not need ongoing review by your usual practice.
You can book through your surgery during opening hours for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 12.30pm at weekends. If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse or Healthcare Assistant at one of three locations across the borough.
The location will depend on the day of your appointment.
The additional evening and weekend appointments will be available at:
PLEASE NOTE THAT ALL EXTENDED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.
THERE IS NO WALK IN SERVICE OFFERED.