Keyworth Medical Practice

0115 937 3527

Patient Group

Keyworth Medical Practice (KMP) has an active Patient Participation Group (PPG), a group of volunteers who are all patients with the practice.The group has been in existence since 2007.

The practice is committed to improving their services within governmental and financial constraints and the PPG are able to bring suggestions and ideas on how to do this.

There is enormous change within the NHS, which will impact on us as patients and a patient voice is even more important. The new NHS constitution defines specific roles for Clinical Commissioning Groups (CCGs), GP Practices and PPGs. The local commissioning body (NHS Rushcliffe CCG, previously known as Principia), of which KMP is one of 12 members, fully endorses these and PPGs have an important and defined role in ensuring that patient views and opinions are fully taken into account.

To find out more about NHS Rushcliffe CCG,

What we do

Keyworth PPG is committed to supporting Keyworth Medical Practice in delivering quality care, by bringing a patient perspective on services provided by the practice. It can:-

Bring a sense of ownership and partnership between practice staff and patient
Provide feedback on patient perspective
Help to promote good health
Offer practical support to the practice
Assist the practice in implementing new NHS initiatives
Act as a representative group that can be called upon to influence the local provision of Health and Social care

To view the full Terms of Reference for the PPG:  Terms of Reference 2019

The PPG can do this by:-

  • Suggesting possible changes to existing services in the practice, or new ones being considered, that would benefit the local population
  • Reviewing and commenting on the results of patients’ audits relating to the quality of service provided by the practice
  • Considering the impact on KMP patients of any proposed changes to services commissioned by NHS Rushcliffe CCG, i.e.  new services, changes to services, or decommissioning of existing services
  • Assisting the practice in NHS drives, e.g. Flu clinics
  • Providing information to the practice population on the work carried out by the PPG, by means of :-Newsletters
  • Information on the practice website
  • Displays

You can view the latest newsletter here: PPG Newsletter December 2019

The PPG sets its own terms of reference, determines its own PPG action plan 2019 and activities according to the needs of the community and the practice itself, and is fully supported by the practice medical and administrative staff.


The PPG has produced guides to assist the practice and its patients get the best results from consultations and other facilities offered by the practice. These can be viewed by following the links here.

Getting the most out of your appointment

Being a responsible patient


Virtual membership

Whilst the KMP PPG is currently full, it is not a representative cross section of the community the practice serves, so we are looking to develop a “Virtual Group” to enable us to access the views of a wider cross section of the patient population. Not everyone wants to attend meetings, but would like to be involved in “having  a say”. This virtual group would be contacted by E mail, post, or telephone and asked to fill in questionnaires and reports, and give opinions and comments. They would not receive agendas and reports relating to meetings. Responses provided would be anonymous and confidential.

Virtual Group members will not be given confidential patient information and personal details provided by patients joining will not be divulged to anyone outside the PPG, in line with the confidentiality terms within the full PPG terms of reference.

If you would like to join the virtual group please fill in this form and hand in to reception. Application form

If you would like further information or an informal chat before applying, please email [email protected] and someone will contact you.

The group will not be involved with patient complaints, which should be referred to the Keyworth Medical Practice in line with their complaints procedure.

Bereavement group

The PPG set up a self help bereavement group a few years ago to help those suffering as a result of bereavement. For more information please telephone Peter 0115 9373773. It is a very friendly, welcoming group.


Bereavement Poster 2019

Bereavement leaflet



Friends and Family Test

Please let us know how likely you are to recommend our GP practice to your friends and family.

Join our PPG

We welcome enquiries from patients who would like to join our patient group.

Patient survey and results

Click on the link to read our survey results: PPG Survey 2018 KMP PPG Survey KMP Summary of patient survey 2018   Keyworth Medical Practice Bunny Lane, Keyworth, Nottingham, NG12 5JU ... [continue] Patient survey and results

Terms of Reference