How do I order my prescription?
If you are prescribed regular medicines, your doctor may sanction a repeat facility. This enables you to obtain further prescriptions without seeing a doctor by:
- handing the completed prescription counterfoil in at our reception or your registered pharmacy,
- posting it to us,
- telephoning 0115 937 1534 between 2pm and 4pm on our dedicated repeat prescription line,
- or by using systmonline, please see the receptionist for a user name and password (ID required) if you do not already have one.
If you are on regular medication that is not listed on your repeats, please contact the reception.
Please note prescription requests will not be dealt with on the reception desk & patients should follow the above options when requesting prescribed medication.
When will my medication be ready?
Please allow at least TWO working days for the processing of your prescription request, after which, it can be collected from 3pm, or it will be posted back to you if you enclose a stamped, addressed envelope. You can also request to have your prescription collected by any Pharmacy of your choice.
Where will I collect it from?
If you live more than a mile from the surgery, as a dispensing doctors we may be able to dispense your medication. Or you will have the option to collect your prescription from the surgery and take it to a pharmacy of your choice. Please enquire at reception if you are unsure as to where you medication will be available to collect from.
You may request for a pharmacy to collect it on your behalf, please speak to your local pharmacy to arrange this service.